Rollei products are produced using the most advanced manufacturing techniques and high-quality components. They are designed for long-term use over many years. Coupled with user-friendly operation, our customers are guaranteed many years of unimpeded photography fun.
To offer you fast, comprehensive support should any difficulties arise, we operate a Technical Service Centre. Maintenance and repairs are performed according to strict standards by specially trained technicians using original parts. Our digital cameras come with a 24-month guarantee and 24-month replacement service.
|Send your camera to the following address:|
Service Centre Deutschland
D - 67663 Kaiserslautern
Phone: +49 631 / 34 28 449
||Please note that only Rollei digital cameras purchased on or after August 2007 can be accepted. For older Rollei digital cameras, please consult the following address:
WPS Rundfunk- und Fernsehservice GmbH
D - 09114 Chemnitz
Before shipping, please remove all accessories including batteries, straps, filters, etc. In cases of guaranteed repairs, please include the completed guarantee card and the purchase receipt with the camera. Please remember to insure your parcel and to package it properly.